New! Everyday Free Shipping on Orders $60+
Free Domestic Standard
BeautyEncounter.com now offers Free Domestic Standard Shipping within the 48 contiguous
U.S. states for merchandise orders $60 and over (excluding taxes).*
Standard (Domestic US 48 States)
$60 or more
(*Surcharge may apply)
Ship FREE with these easy steps:
Free Domestic Standard Shipping
- Place at least $60 of eligible BeautyEncounter.com products in your Shopping Bag.*
- Proceed to checkout.
- Enter your Shipping Destination and Shipping Method in your Shopping Bag and/or
- Free Standard Ground Shipping will be applied to your order.
- Place your order and enjoy!
* This offer is only good on purchases of $60 or more shipped within the domestic
48 US states. No coupon code required. Eligible items are marked with a truck icon
highlighting free shipping on the item detail pages. Free Shipping doesn’t apply
to heavy or oversize items. The minimum purchase required for Everyday Free Domestic
Standard Shipping or free shipping promotions doesn’t include restricted items,
E-Gift Certificates, gift wrap, or shipping and handling charges and taxes. Free
Shipping is not applicable on prior purchases and cannot be redeemed for cash. Offer
subject to adjustment due to returns, cancellations and exchanges. Offer may be
modified or discontinued at any time without notice.
For Free Shipping, you must enter shipping Zip/Postal Code in your Shopping Bag
and/or in checkout for free Standard Ground Shipping to be applied. You must select
“United States” for country and “Standard Ground” for your shipping method. Standard
shipping charge will be deducted from your order when you make a purchase for the
amount required by the promotion.
Holiday 2013 Shipping Deadlines
Holiday Return Policy
To help make your gift-giving worry-free, we have extended our Returns Policy. For orders placed from November 1, 2013 to December 31, 2013, we will accept merchandise returns through January 31, 2014.
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We partner with our preferred shipping providers UPS, FedEx and the US Postal Service
for your convenience. If you have any special shipping requirements or instructions,
please note this in the comment section at checkout. Please refer to our shipping
table for delivery charges and transit times. Below is a UPS Transit Time map to
help you estimate delivery time for your package. Generally, orders should arrive
within 2- 8 business days for Standard method. Orders shipped via Standard method
will be delivered by the US Postal Service or UPS. Orders shipped to a P.O. Box
will be delivered by US Postal Service. We cannot ship 2nd Day Air or Next Day Air
to a P.O. Box address.
All packages shipped by UPS are delivered Monday – Friday only. All packages via
USPS are delivered Monday – Saturday.
- Shipping costs are non-refundable
for unclaimed, undeliverable or returned packages, unless the mistake was the result
of our error.
- Return shipping charges may apply
for refused or unclaimed packages.
- A signature may be required upon
- Saturday Delivery (where available)
is available for an additional fee. Please visit www.ups.com or call UPS Toll Free
800-742-5877 to check availability. Contact us to arrange for this service.
- Holiday Ordering - We highly suggest
that you place your order at least 7-10 days before any major holiday to allow enough
time for delivery.
- Our warehouse does not ship orders
the weekends or Holidays. Therefore, if you place an order after 1:00 P.M. Pacific
Time on Friday, you may experience a delay between your order shipped confirmation
email and the actual shipment of your order.
- International shipments will be
shipped via USPS or UPS depending on the type of the products ordered.
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We ship to more than 30 international destinations via worldwide. Our preferred
carriers are UPS and the US Postal Service. Orders shipped to Canada will arrive
by UPS if it contains perfumery products or alcohol-related items. Once the package
reaches your country it will be processed and handled by the foreign Customs for
appropriate clearance. Your package will be delivered by the partnering local Post
Office or UPS. A complete list of all the countries we ship to is shown below.
||Saint Vincent and The Grenadines
||Slovakia (Slovak Republic)
||Trinidad and Tobago
||Turks and Caicos Islands
||Republic of Korea
||United Arab Emirates
Federated States of Micronesia
||Virgin Islands (U.S.)
PLEASE NOTE: Shipping charges do not include
taxes or duties. We recommend that you contact your local customs office to request
the details of these charges. If you decide to refuse any shipments from BeautyEncounter.com,
you are responsible for the original shipping costs to you, any duties, taxes and/or
customs charges that are incurred on the package, and the cost of returning the
package to BeautyEncounter.com. This amount will be subtracted from your merchandise
refund. BeautyEncounter.com has made every effort to minimize the shipping costs
and does not profit from these rates. We are required by law to disclose the full
value of the package contents and cannot alter this value. If you have any shipping
and handling questions or comments please contact us.
International Shipping Surcharges May Apply: A international delivery surcharge or oversize charge may be added to certain Gift with Purchase item(s) due to special handling and shipping requirements (weight, size, etc.) in addition to the listed rates.
Due to the high cost of international shipping, this surcharge needs to be paid before the order is shipped.
In the unlikely event that we anticipate a surcharge or delay in your order, you will be notified via email with the additional cost.
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Don’t see your Country listed?
We have partnered with MyUS.com to offer convenient, fast international shipping
to more than 225 countries for our customers. MyUS.com members receive deeply discounted
shipping rates, exceptional customer service, 24/7 online access to their account,
and access to other services.
Customers sign up with MyUs.com and
receive their own private U.S. street address to receive merchandise. MyUs.com provides
specialized international package forwarding services from your new U.S. address
to your international address.
Unfortunately, MyUs.com does not ship to certain countries. A list of excluded ship-to
countries is shown below:
Note: Use MyUS.com's Personal Shopper service
to make a purchase from Beauty Encounter, Inc.. MyUS.com accepts cards with international
billing addresses as well as those issued by non-U.S. financial institutions. They
also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
1. Get your own U.S. address at www.MyUS.com.
2. Use your new U.S. address, provided by MyUS.com, when placing your order with
If you are ordering multiple items from us, you'll enjoy the most savings by using
MyUS.com Premium Service. This gives you the ability to consolidate packages, which
saves you even more on international shipping.
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Products That Cannot Be Shipped Internationally
We cannot ship select brands outside the 50 US States. Select brands include: Dermalogica, IMAN, NYX Cosmetics and Jane Iredale.
We cannot ship the following brands to Australia and Canada: Goldwell and KMS
We cannot ship select brands to the European Union. Select brands include: Davidoff, Joop!, Jil Sander, Nikos, J.Lo/Jennifer Lopez, Calvin Klein, Lancaster, Chloe, Marc Jacobs, Kenneth Cole, Sarah Jessica Parker "Covet", and Cerruti.
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Perfumery products and alcohol-related items are classified as ‘dangerous goods’.
Due to international postal regulations, we are unable to ship these products by
Standard Airmail. If you order contains these products, please select International
Expedited shipping method. We will use UPS to ship your package. Your package will
be cleared and delivered by UPS.
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Military APO/FPO and U.S. Territories
We ship to APO/FPO U.S. Military addresses and U.S. Territories. We ship all orders
via USPS Priority Mail to APO/FPO U.S. Military addresses and U.S. Territories.
We are not able to ship Expedited service to APO/FPO U.S. Military addresses. Due
to world events impacting the United States and other countries, shipments to certain
military addresses may be delayed for up to 8 weeks.
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Oversized Packages and Special Circumstances
Please be aware that additional special handling charges may be applied for oversized
packages, remote location delivery or high-value orders. We will contact you if
your order qualifies for any of the above, and inform you the amount of additional
payment that is required. You will be given the option to make payment or cancel
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Different Ship To and Bill To Addresses
BeautyEncounter.com allows you to ship to an address other than your billing address.
However, we do require that you provide us with the billing address that match's
your card institution's records. We recommend that you contact your card institution
to update them with your approved secondary ship-to addresses. Please note that
orders may be placed on hold or cancelled if we are unable to confirm the billing
information with your credit card bank. If you are using an international credit
card, we may require that you provide us with a signed authorization and proper
identification to ship your products.
Send a Fax Authorization containing the following items:
1. Copy of the front and back of credit card.
2. Copy of a picture ID
3. Include the following statement: "I authorize BeautyEncounter.com to ship my
order to the following (shipping) address, followed by the billing address."
4. A handwritten signature and Fax to: 1-714-845-5937
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