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recent clearance cosmetics product reviews

HORRIBLE CUSTOMER SERVICE!
HORRIBLE CUSTOMER SERVICE! By slimmm from Fort Worth, TX on 07/20/2012
Describe Shopping Style:Brand Buyer
What I Don't Like:Unpleasant Smell
Comments about Spices & Patchouli by Speziali Fiorentini, 2.5 oz Hand Cream:
I have used Speziali Fiorentini's Sandalwood lotion for years until it was discontinued, I stumbled upon the Spices and Patchouli fragrance on Amazon.com, bought and stored it and did no use the product until after 14 days, the fragrance STINKS TO HIGH HEAVEN and is watery... I called the 800# for a return authorization and was RUDELY told that Beauty Encounter will not accept anything used or opened back after 14 days, so, even if I sampled the item before the 14 days and did not like the scent, I STILL would have been STUCK with the product, I feel as if I am being punished for not using the lotion within the 14 day period, even when there is no return or exchange if you are not happy, we all know that companies only post the positive reviews and testimonials, so the likelyhood of this being seen is slim to none!!buyer BEWARE!!!

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